Frequently Asked Questions

Q: Why do irrigation heads get damaged?

A: Irrigation heads are designed to be concealed when not in use. If heads are old, worn out, etc. They may not entirely conceal themselves after operation. Depending on the cutting height of the mower they may be damaged while mowing. Damage may occur when tires run over heads, or come in contact with mower blades, or trimming/edging equipment. Please contact our irrigation team to repair any problematic irrigation heads.

Q: Do you mow when my lawn is wet? Why?

A: Unfortunately, conditions are not always perfect for your scheduled mow date. We ask home owners to monitor their lawns and not just irrigate every day. It goes hand in hand we depend on the customer to adjust accordingly as the customer depends on designscapes to provide service each week. Please consider we are professionals with many hours of experience and professional equipment. Do we make mistakes? YES. Will we fix them you can guarantee YES to that as well. Please contact our office to repair any problems.

Q: Would you recommend bagging my lawn?

A: Bagging is typically a benefit to the maintenance company providing service. As this relieves some of the time needed to blow off hard surfaces after service. For the customer it lessens the THATCH that occurs in a lawn each season. Another benefit if the lawn has disease (fungus) this will allow it to recuperate faster than putting the affected clippings back on to lawn.

Q: Does bagging my lawn cost more?

A: Yes, please consider the additional expense required in order to bag your lawn (Time, Travel time to disposal site, and disposal fees.)